Ok what you do is this.

1. Go to Rockhopper's shiphold.
2. Then click on the paper with all the items, WHILE clicking on the stairs.
3. Quick! Before you get upstairs, click on RECIEVE THE FREE ITEM!
4. When you see Yes or No, click yes, EVEN IF YOU ALREADY HAVE IT!
5. Don't do anything else, just kick back and relax.
6. When you get upstairs the free item should be "glued" to your screen.
7. To make this go away, the only thing you can do is Log Off.
8. Enjoy, and have fun!!!!!!!!!

~Em

You don't "log off", you just leave club penguin. Do you see a log off button anywhere in club penguin? NOOO!!

- 2 Bunny

yep u cannot log off like that...

Well, it's working with the Bracelet that you found in the Book Room, the Rockhopper book. Click on the stair and while the penguin is walking open the Rockhopper Book at the last page, FAST!!! Then click on the Bracelet picture and when it ask do you want to take it or not, select YES even you already have it. It's harder but Cool